Delivery & Return Policy

Delivery Information

At Roy Mart, we deliver to all major cities and towns across Pakistan with fast and reliable service.

• Standard Delivery: PKR 300 nationwide.
• Free Delivery: On advance payment of PKR 300.
• Same Day Delivery: Lahore & Islamabad – PKR 500.
• Processing Time: 24–48 hours after order confirmation.
• Delivery Time: 3–4 working days nationwide.
• Delivery Partners: TCS, Leopard, PostEx & M&P.
• Tracking: Tracking link available once order is shipped.

Return & Refund Policy

Your satisfaction is our priority. If you receive a defective, damaged, or incorrect item, you can request a return within 14 days of delivery.

• Item must be unused and in original packaging.
• Tags must be attached and proof of purchase required.
• Refund issued within 10 business days after inspection and approval.
• Shipping charges are non-refundable unless the item was defective or incorrect.
• Exchange available if stock is available.

Our Address

Address:
Abdali Grammar School, Near Hamza Hospital,
Shama Road, Lahore, Punjab, Pakistan